Delivery & Returns

Delivery

Delivery in the UK is FREE on all orders over £75 and £4.95 otherwise.

All of our arrangements are hand made and therefore delivery can take up to 1-2 weeks from receipt of order. However if you need something quicker get in touch and we’ll do our utmost to help.

Please contact us for delivery prices outside the UK.

Returns

We’re confident that you’ll love your arrangement, but if you are not completely happy we offer either a refund or exchange within 14 days of your purchase

If you wish to return your arrangement, it needs to be unused and its original condition and packaging.

To return, simply post to:

English Country Interiors,
Hollies Farm,
Clifton,
Ashourne,
Derbyshire,
DE6 2GN

Please note that return shipping costs will be at your own expense.

Refunds

Once we receive your return, we’ll email you to let you know. Provided everything has reached us in a satisfactory condition, we’ll refund your original method of payment. This may take a few days to appear in your account, depending on your card issuer.

Faulty Products

If you believe an item to be faulty, please contact us at hello@englishcountryinteriors.co.uk within 7 days of receipt and include a photo of the fault. We only want happy customers, so will do our utmost to resolve any issues as speedily as possible.